Office for Senior Citizens Affairs (OSCA)

OFFICE FOR SENIOR CITIZENS AFFAIRS

MANDATE

“The Office of the Senior Citizens Affairs (OSCA) in the Philippines is a local government office mandated to serve senior citizens. It was established in every city/municipality under Section 6 of RA 9994 to be responsible for registering senior citizens, facilitating access to various benefits, such as discounts and PhilHealth coverage, planning and monitoring yearly work programs; maintaining and updating the list of senior citizens, issuing individual senior citizen identification cards free of charge; serving as an information and liaison center; monitoring compliance with senior citizen privileges; reporting violations; assisting in complaints; and establishing linkages with accredited NGOs, people’s organizations, and barangays.“

VISION

“To provide opportunities of empowerment, self-reliance, sustainable health care, rehabilitation and dignified ageing of Senior Citizens.“

MISSION

“To extend maximum services and benefits of Senior Citizens geared towards more meaningful and enjoyable life in their twilight years.“

FUNCTIONS & SERVICES

A. FUNCTIONS

a) To plan, implement and monitor yearly work programs in pursuance of the objectives of RA 9994;

b) To draw up a list of available and required services which can be provided by the senior citizens;

c) To maintain and regularly update on a quarterly basis the list of senior citizens and to issue national individual identification cards, free of charge, which shall be valid anywhere in the country;

d) To serve as a general information and liaison center for senior citizens;

e) To monitor compliance of the provisions of RA 9994 particularly the grant of special discounts and privileges to senior citizens;

f) To report to the Mayor, any individual, establishments, business entity, institutions or agency found violating any provision of RA 9994;

g) To assist the senior citizens in filing complaints or charges against any individual, establishments, business entity, institution, or agency refusing to comply with the privileges under RA 9994 before the Department of Justice (DOJ), The Provincial Prosecutor’s Office, the regional or the municipal trial court, the municipal trial court in cities, or the municipal circuit trial court.

B. SERVICES

1. Administrative and Registration Services

– Issuance of Identification: Maintains a regularly updated registry of senior citizens and issues nationally uniform Senior Citizen ID cards and purchase booklets, which are free of charge and valid nationwide.

– Data Management: Regularly updates the database to facilitate social pension programs, including enrollment, cancellation, and data correction. 

2. Program Planning and Implementation

– Annual Work Programs: Leads the planning and implementation of yearly programs and activities designed to protect the welfare of the elderly.

– Social Services: Facilitates various services such as death benefit assistance in the amount of P2,000.00 shall be given to the nearest surviving relative of a deceased senior citizen. The Social Pension Program for indigent seniors, RA 11916 which amended RA 9994, institutionalized a one hundred percent (100%) increase in the monthly social pension for indigent seniors from Php 500 to Php 1,000.00. Localized Social Pension was proposed by the LGU of Bayombong through an ordinance providing an amount of P 300.00 per beneficiary per month to an initial maximum beneficiary of 800 senior citizens.

Facilitates services to senior citizens who are;

– RA 11982 – An act granting benefits to Filipino Octogenarians and Nonagenarians or those senior citizens reaching ages 80, 85, 90, 95, to be eligible for a Php 10,000.00 cash gift from the national government through the DSWD.

– RA 10868 Otherwise known as “CENTENARIAN ACT OF 2016” is an act honoring and granting additional benefits and privileges to Filipino Centenarians or those reaching 100 years old shall receive Php 100,000.00 cash gift from the national government through the DSWD.

– Elderly Filipino Week (October 1–7): This is a mandated national celebration where OSCA is tasked to coordinate with MSWDO localized activities—such as medical missions, health and wellness programs, and cultural events—that align with the theme set by the National Commission of Senior Citizens (NCSC).

– Christmas Program: This typically involves the planning and distribution of “Christmas Bonuses” or gift packs (e.g., rice vouchers or cash gifts). It requires OSCA to prepare and certify a master list of registered seniors, coordinate with the City/Municipal Social Welfare Office (MSWDO), and secure approval from the Mayor and Council.

– Resource Mapping: Identifies available services that can be provided by senior citizens to encourage their continued contribution to nation-building.

3. Monitoring and Enforcement

– Compliance Monitoring: Ensures that business establishments, government agencies, and other entities grants the mandated 20% discount and VAT exemptions, if applicable on the sale of the following goods and services from all establishments, for the exclusive use and enjoyment or availment of the senior citizen

– Violation Reporting: To report to the Mayor, any individual, establishments, business entity, institutions or agency found violating any provision of RA 9994.

– Legal Assistance: Assist senior citizens in filing formal complaints or charges against any individual, establishments, business entity, institution, or agency refusing to comply with the privileges under RA 9994 before the Department of Justice (DOJ), The Provincial Prosecutor’s Office, the regional or the municipal circuit trial court.

4. Liaison and Linkages

– Information Center: Serves as a general information and liaison hub to address inquiries and needs of the elderly sector.

– Stakeholder Coordination: Establishes linkages with accredited NGOs, People’s Organizations (POs), barangays and the barangay-level senior citizen associations to ensure grassroots service delivery.

– Government Integration: The Office of the Mayor shall exercise supervision over the OSCA relative to their plans, activities and programs for the senior citizens and collaborates with the Municipal Social Welfare and Development Office (MSWDO).

5. Integrated Oversight & Digitalization

– NCSC Oversight: While remaining an LGU office, OSCA increasingly coordinates with the National Commission of Senior Citizens (NCSC), which was transferred to the DSWD in late 2025 to streamline service delivery.

– National Registry: In 2026, OSCA offices are prioritized to assist seniors in registering with the NCSC’s online database, which is a prerequisite for accessing many national-level benefits.

ORGANIZATIONAL CHART

CITIZEN'S CHARTER

PROGRAMS, PROJECTS AND ACTIVTIES

A. Registration and Identification
• Senior Citizen registration and issuance of national individual Senior Citizen ID
• Updating and verification of senior citizen records
• Maintenance of an updated senior citizen database/list

B. Information, Assistance and Referral
• Information on rights, benefits, discounts, privileges, and available services
• Assistance and referral of concerns to appropriate offices/agencies
• Assistance in complaints involving denial of senior citizen privileges

C. Coordination and Linkages
• Coordination with barangays and registered senior citizen organizations
• Coordination with MSWD/MSWDO and other concerned offices
• Linkages with accredited NGOs, POs, and government agencies

D. Programs and Activities
• Health and wellness activities
• Social, cultural, educational, and livelihood activities
• Senior citizen consultations, meetings, and orientations
• Assistance during authorized benefit/payout and service activities
• Celebration of senior citizen-related events (General Assembly, Elderly Week Celebration, Christmas Program)
• Other LGU programs benefiting senior citizens

ACCOMPLISHMENT REPORT

RELEVANT ISSUANCES, GUIDELINES AND DOWNLOADABLE FORMS/ DOCUMENTS

OFFICE DIRECTORIES

GALLERY

SENIOR CITIZEN ID REGISTRATION AND ISSUANCE

EXPANDED CENTENARIANS’ ASSISTANCE

SOCIAL PENSION ASSISTANCE

RA 9994 ORIENTATION

BARANGAY COORDINATION MEETING (UPDATING MASTERLIST & DATABASE)

GENERAL ASSEMBLY - ELECTION OF FEDERATION OF SENIOR CITIZENS ASSOCIATION BAYOMBOMBONG CHAPTER INCORPORATED (FSCABCI) OFFICERS

NEW ELECTED FSCABCI OFFICERS C.Y. 2026

ELDERLY WEEK CELEBRATION (MEDICAL MISSION & CORONATION PAGEANT SEARCH FOR BEST LOLA & LOLO 2025)

CHRISTMAS PROGRAM

PARTNERSHIPS, COORDINATION AND INTER-AGENCY ACTIVITIES